Support Center

Welcome to Moyea PPT Support Center.
Here you can get technical support for any issue you experience using our product. Your comment and suggestion are highly appreciated. Your problem will be solved within 48 hours.

------------------------------------------------Online Live Support ----------------------------------------------

Skype: moyea.olservice	MSN: Moyea_olservice@hotmail.com
Yahoo Messenger: Moyea_olservice	Email: support@dvd-ppt-slideshow.com TEL: +86-755-26738834 Mon-Fri, 9AM to 6PM, GMT +8

---------------------------------------------   Documental support -----------------------------------------

If you have any question or problem about our products, follow the steps below:

• Make sure you are using the latest version.
• Please read the FAQ before asking for the technical support.
• Contact us, if your problem can not be solved yet. We will reply as soon as possible.
• SWREG Order Support Contact: http://www.swreg.org/contact2.htm
  Check Order Status:
      Order from SWREG: https://www.swreg.org/order-query.html
      Order from RegNow: https://www.regnow.com/order_lookup.html
  Open the link according to the page you face when ordering. You will be asked for the email address, the last 5 digits of your card number, or the order ID.

--------------------------------------------  Product FAQ------------------------------------------------------
Search the answers about using the software.
- Moyea PPT to DVD FAQ ---- Moyea PPT to Video FAQ ---- Moyea PPT4Web FAQ

------------------------------------------  Forum & Developer Blog ---------------------------------------
Exchange your ideas with other users.

E-learning articles blog.

----------------------------------------- Power Point knowledge base ---------------------------------
- PowerPoint E-learning
- Free PowerPoint Stuff

- International Fair Information (Date, Location, Participate Tips...)

- Festival Information (Quotation, history, video-card...)

Note:
1. For questions not stated in above sections, please send an email to: support@dvd-ppt-slideshow.com with your Order No. (if you have purchased our software), program version No, the OS on your computer.
2. When you are to send bug reports to our support team, please make sure that the current version on your computer is the latest version. You may click Help>Update on program interface to check if it is the latest version.
3. Please offer a detailed description and a screenshot about the situation you encountered or screenshots for the settings for conversion if it is possible. It may help solving the problem quicker.